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Cris Gladly
Feb 3, 20191 min read
Energy Is Contagious. Be Its Master Or You'll Be At Its Mercy!
It's SO easy to get caught up in the emotional energy in a room. Tensions are high, so we feel tense. People are complaining, so we start...
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Cris Gladly
Jan 29, 20191 min read
'Getting Nasty' or 'Being Snarky' Won't Make Your Point Any Clearer
Don't let temporary frustration or irritation sabotage your communication. (I know, I know, easier said than done! ... I feel you.) But...
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