#communication

Cris Gladly

Mar 3, 20191 min read

Face It: Even 'Good People' Are A Villain To Somebody

I saw a spot on meme recently that said: Indeed! The hard truth is that when confronted with our own missteps, mistakes, or straight up...

156 views

Cris Gladly

Feb 19, 20191 min read

Why Empathy Is Often NOT The Best Place To Start

I know "empathy" is a trendy topic in people development, but I've made it no secret that I do NOT think empathy or compassion are the...

15 views

Cris Gladly

Feb 3, 20191 min read

Energy Is Contagious. Be Its Master Or You'll Be At Its Mercy!

It's SO easy to get caught up in the emotional energy in a room. Tensions are high, so we feel tense. People are complaining, so we start...

26 views

Cris Gladly

Jan 29, 20191 min read

'Getting Nasty' or 'Being Snarky' Won't Make Your Point Any Clearer

Don't let temporary frustration or irritation sabotage your communication. (I know, I know, easier said than done! ... I feel you.) But...

41 views

Cris Gladly

Nov 16, 20181 min read

What To Do AFTER Having A Difficult Conversation At Work

Situations at work can get really AWKWARD sometimes, yes? After a difficult conversation ends -- even when it ends well -- it's natural...

145 views

Cris Gladly

Nov 6, 20181 min read

Is Anger Ever Healthy In The Workplace?

Let's talk about ANGER in the workplace for a minute, shall we? A few thoughts to share: First -- people often think Emotional...

14 views

CRIS GLADLY